Fulfillment Policy
Last Updated: 21st March 2025
At Ergonade, we strive to deliver our digital products and services efficiently and transparently. This Fulfillment Policy outlines how orders are processed, delivered, and managed. By purchasing from Ergonade, you agree to the terms outlined below.
1. Order Processing
- Digital Products: Most digital products (e.g., templates, eBooks, guides) are available for instant download after payment confirmation.
- Services: For services like SEO, content marketing, or consulting, we will contact you within 1-2 business days to schedule a kickoff meeting or discuss project details.
2. Delivery Times
- Digital Downloads: Access to digital products is granted immediately after payment is processed. You will receive a confirmation email with download instructions.
- Custom Services: Delivery times for services vary based on the scope of the project. Timelines will be agreed upon during the onboarding process.
- Affiliate Resources: Access to affiliate marketing resources or tools will be provided as outlined in the product description.
3. Access and Support
- Digital Products: If you experience issues accessing your download, contact us at conntect@ergonade.com within 7 days of purchase.
- Services: Ongoing support and communication will be provided as part of the service agreement.
4. Refunds and Returns
- Digital Products: Due to the nature of digital downloads, all sales are final. Refunds are only issued in cases of technical issues that cannot be resolved.
- Services: If you are unsatisfied with our services, please contact us within 14 days of project completion to discuss a resolution. Refunds are evaluated on a case-by-case basis.
5. Contact Us
If you have questions about your order or need assistance, please reach out to us at:
Email: Connect@ergonade.com